What should I do if my invitation link doesn’t work?

If you are trying to create a profile but encounter an error after clicking the invitation link, it is likely due to cached data and cookies in your browser that need to be cleared.

If you're using Internet Explorer, Edge, Google Chrome, or Mozilla Firefox, you can quickly clear the cache and cookies with a keyboard shortcut. Please follow these instructions:

Open your browser. a. For Windows: Press Ctrl + Shift + Delete simultaneously on your keyboard to open the appropriate window. b. For macOS: Press Command + Shift + Delete simultaneously on your keyboard to open the appropriate window.

Set the time range to "All time".

Check "Cookies and other site data" and "Cached images and files".

Click "Clear data".

If you're using Safari:

Go to the Safari menu bar and click "Preferences".

Go to the "Privacy" tab and select "Manage Website Data".

Click "Remove All".

Click "Remove Now".

If this doesn't resolve the issue, the problem may be on our end. Please contact us directly at support@miresource.com so we can assist you further.

PS - Did you know you can upgrade your profile to a premium profile for more referrals? Learn more here.

Updated on: 06/02/2025