Premium profile F.A.Q.

Q: What’s the difference between a premium profile and a regular profile?

Premium profiles appear first in search results when they match a care seeker’s criteria. They’re also marked with a “Premium” badge next to the provider’s name.

Q: Do I have to pay to be listed on MiResource now?

No. Regular profiles will always remain free and searchable on MiResource. Premium profiles are optional.

Q: How do I change my payment method?

You can update your payment method by clicking here.

Q: How can I cancel my subscription?

Cancel anytime by clicking here.

Q: I’m not a MiResource provider yet. How do I join?

You can subscribe and create a new profile by clicking here.

If you're in-network with an insurance provider or received an invitation from a university, email them to request a free sign-up link.

Q: I already have a MiResource profile — how do I upgrade to premium?

You can upgrade by clicking here.

Q: We have multiple providers — is $25/month the cost for all of us?

No. The $25 subscription fee is per profile. For example, 15 providers would be $375/month (15 x $25).

Q: Where can I get a payment confirmation?

You'll receive a confirmation email from Stripe after checkout. If you didn’t get it, log in here to retrieve your receipt.

Q: Where will my premium profile be listed?

Premium profiles appear on miresource.com. If you were invited by a partner organization (e.g., a university), your free profile will still appear in that directory even without a premium upgrade.

Q: How can I tell if my profile is promoted?

Your profile will have a “Promoted” badge next to your name when it's part of the premium tier.

Q: How can I make sure my profile stays near the top of search results?

MiResource ranks updated premium profiles higher. To keep your profile visible:

• Respond to the availability reminder email every 15 days
• Update your availability any time it changes by logging in here

Updated on: 07/10/2025