What should I say when contacting a provider by phone?

When you call a provider, you will likely need to leave a voicemail.
Here are some helpful details to include:
Your name
How you plan to pay for care
Your phone number (make sure to say it slowly and clearly so they have time to write it down. To be safe, say it twice.)
Give them some convenient times to call you back and let them know if you are OK with them leaving you a voicemail. If you are comfortable, you can leave your email address as well.

Sample voicemail:
"Hi, my name is [Name]. I found your profile on MiResource and am interested in learning more about your practice.
I plan to pay with [preferred method of payment, (e.g., health insurance plan)].
You can reach me by phone at [phone number] on [day] around [time].
Again, my name is [Name] and you can reach me at [phone number].
Feel free to leave a voicemail if I don't answer.
Also, you can email me at [email]. That email again is [email].
Thank you very much. I look forward to hearing back from you."

You did it! Taking the first step is always the hardest.

If you need more assistance, feel free to reach out to our Support team at support@miresource.com.

Updated on: 07/11/2023