> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://miresource.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What should I do if my invitation link doesn’t work?

If you’re seeing an error after clicking your invitation link, it’s usually caused by cached data or cookies stored in your browser. Here’s how to clear your cache and cookies depending on your browser:


#### **For Chrome, Firefox, Edge, or Internet Explorer**
**Windows: **Press **Ctrl + Shift + Delete**
**Mac: **Press **Command + Shift + Delete**
Then:
1. Set the time range to **All time**
2. Check **“Cookies and other site data”** and **“Cached images and files”**
3. Click **Clear/Delete data**


#### **For Safari (Mac only)**
1. Go to **Safari > Preferences**
2. Click the **Privacy** tab
3. Select **Manage Website Data**
4. Click **Remove All** → **Remove Now**


If clearing your cache doesn’t solve the issue, the problem might be on our end. Please contact our Support Team at support@miresource.com, and we’ll help you out.
💡 Pro Tip: Want more referrals? You can upgrade to a premium profile anytime. [Learn more [__here__](https://miresource.com/premium?utm_source=supportarticle&utm_medium=supporthub&utm_campaign=premiumprofile).]