> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://miresource.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What do I do if I forgot my username or password?

#### **Forgot your password?**
1. Go to the${color}[#205f7e]( )[Sign In](https://miresource.com/)${color}[#205f7e]( )page
2. Click **Forgot your password?**
3. Follow the instructions to receive a reset link via email
![](https://storage.crisp.chat/users/helpdesk/website/166342f1a87f3100/image_1czmom4.png)
Don’t see the email? Check your **spam or junk folder** just in case.


Still unsure? Contact us at support@miresource.com — we’re happy to help.
💡 Pro Tip: Want more referrals? You can upgrade to a premium profile anytime. [Learn more [__here__](https://miresource.com/premium?utm_source=supportarticle&utm_medium=supporthub&utm_campaign=premiumprofile).]