> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://miresource.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Premium profile F.A.Q.

### **Q: What’s the difference between a premium profile and a regular profile?**
Premium profiles appear **first** in search results when they match a care seeker’s criteria. They’re also marked with a **“Premium”** badge next to the provider’s name.


### **Q: Do I have to pay to be listed on MiResource now?**
No. Regular profiles will always remain **free** and searchable on MiResource. Premium profiles are optional.


### **Q: How do I change my payment method?**
You can update your payment method by clicking [__here__](https://billing.stripe.com/p/login/4gw177f0Vfa4bgQcMM).


### **Q: How can I cancel my subscription?**
Cancel anytime by clicking [__here__](https://billing.stripe.com/p/login/4gw177f0Vfa4bgQcMM).


### **Q: I’m not a MiResource provider yet. How do I join?**
You can subscribe and create a new profile by clicking [__here__](https://buy.stripe.com/eVaeWDanaexecxiaEE).
 *If you're in-network with an insurance provider or received an invitation from a university, email them to request a free sign-up link.*


### **Q: I already have a MiResource profile — how do I upgrade to premium?**
You can upgrade by clicking [__here__](https://buy.stripe.com/eVaeWDanaexecxiaEE).


### **Q: We have multiple providers — is $25/month the cost for all of us?**
No. The $25 subscription fee is **per profile**. For example, 15 providers would be **$375/month** (15 x $25).


### **Q: Where can I get a payment confirmation?**
You'll receive a confirmation email from Stripe after checkout. If you didn’t get it, log in [__here__](https://billing.stripe.com/p/login/4gw177f0Vfa4bgQcMM) to retrieve your receipt.


### **Q: Where will my premium profile be listed?**
Premium profiles appear on [__miresource.com__](http://miresource.com). If you were invited by a partner organization (e.g., a university), your free profile will still appear in that directory even without a premium upgrade.


### **Q: How can I tell if my profile is promoted?**
Your profile will have a **“Promoted”** badge next to your name when it's part of the premium tier.


### **Q: How can I make sure my profile stays near the top of search results?**
MiResource ranks **updated premium profiles** higher. To keep your profile visible:
* Respond to the **availability reminder email** every 15 days
* Update your availability any time it changes by logging in [__here__](https://miresource.com/invite/)